COMMODITY SERVICES OPERATION JR ANALYST
Company Description
| Company Description |
Louis Dreyfus Company es una empresa líder en la comercialización y transformación de productos agrícolas. Nuestras actividades abarcan toda la cadena de valor, desde el campo hasta la mesa, a través de una amplia gama de líneas de negocio, aprovechamos nuestro alcance global y nuestra extensa red de activos para servir a nuestros clientes y consumidores en todo el mundo. Estructurada como una organización matricial de seis regiones geográficas y diez plataformas, Louis Dreyfus Company opera en más de 100 países y emplea aproximadamente a 18.000 personas en todo el mundo.
Job Description
| Job Description |
Main objetives:
This position is responsible of ensuring good care for both internal and external clients throughout the commercial lifecycle and complying with the company's internal requirements and processes and those of the various teams with which it interacts.
Key responsibilities include:
- Provide customer service, acting as the Domestic Execution point of reference for matters related to inputs and by-products businesses.
- Provide administrative support and guidance on sector operations.
- Follow up on and respond to inquiries within the timeframes established in the SLA.
- Monitor the reporting of input loads at various ports with the information in the system.
- Authorize verified loads in the system.
- Issue and send sales settlements.
- Record purchase settlements of fertilizers and agrochemicals in the system.
- Monitor pending transactions to be settled.
- Monitor operations, ensuring the system functions correctly and reporting incidents for immediate resolution.
Required skills:
- Advanced level of english is a must.
- Advanced students or graduates in Business Administration, Accounting, Foreign trade or similar
- Excellent interpersonal skills & customer centricity mindset
- Previous experience in customer service, logistics or back office/administrative areas
- Knowledge / experience in agribusiness industry will be valued
Louis Dreyfus Company es una empresa líder en la comercialización y transformación de productos agrícolas. Nuestras actividades abarcan toda la cadena de valor, desde el campo hasta la mesa, a través de una amplia gama de líneas de negocio, aprovechamos nuestro alcance global y nuestra extensa red de activos para servir a nuestros clientes y consumidores en todo el mundo. Estructurada como una organización matricial de seis regiones geográficas y diez plataformas, Louis Dreyfus Company opera en más de 100 países y emplea aproximadamente a 18.000 personas en todo el mundo.
Main objetives:
This position is responsible of ensuring good care for both internal and external clients throughout the commercial lifecycle and complying with the company's internal requirements and processes and those of the various teams with which it interacts.
Key responsibilities include:
- Provide customer service, acting as the Domestic Execution point of reference for matters related to inputs and by-products businesses.
- Provide administrative support and guidance on sector operations.
- Follow up on and respond to inquiries within the timeframes established in the SLA.
- Monitor the reporting of input loads at various ports with the information in the system.
- Authorize verified loads in the system.
- Issue and send sales settlements.
- Record purchase settlements of fertilizers and agrochemicals in the system.
- Monitor pending transactions to be settled.
- Monitor operations, ensuring the system functions correctly and reporting incidents for immediate resolution.
Required skills:
- Advanced level of english is a must.
- Advanced students or graduates in Business Administration, Accounting, Foreign trade or similar
- Excellent interpersonal skills & customer centricity mindset
- Previous experience in customer service, logistics or back office/administrative areas
- Knowledge / experience in agribusiness industry will be valued