Instant Coffee Commercial Manager - Asia

Ho Chi Minh City, Vietnam or Singapore or Jakarta, Indonesia, or Malaysia, Vietnam
Job Reference JR0070240
Professional Areas Commercial Trading
Function Trading
Years of Work Experience 8 - 12
Start date 2025-02-03

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

In generally, the person holding this position leads our commercial efforts in Asia. With the acquisition of Cacique in Brazil and the inauguration of our Vietnam factory, ILD Coffee Vietnam, LDC is one of the largest soluble coffee producers with an annual capacity up to 50,000 tons of freeze, agglomerated, spray dried instant coffee and coffee extract.

This role will focus on key account development & management, market expansion, and sales strategies to drive significant volumes of soluble coffee in an effective and efficient manner, and, aligned with instant coffee platform strategy and expectations.

Work location: 

This job is  available for candidates living either in Vietnam, or Indonesia, or Malaysia or Singapore. The work location can be in office located in any of these countries.

Job responsibilities

Asia Business development & instant coffee marketing strategy:

Key Account Management & Open New Market

  • In line with the global instant coffee strategy, develop and maintain strong relationships with major clients.
  • Strategically manage key accounts to maximize revenue and profitability through tailored solutions and services.
  • Areas to focus: all-in Asia (Vietnam, Malaysia, Indo, Myanmar, Singapore, etc…)

Market Analysis:

  • Market intelligence: hold ownership of research data and gather market information on competition, prices, supply, demand, trends, competitive landscape in Asia region to improve information quality for strategy decisions.
  • Utilize insights to inform product development and marketing strategies.

Sales Strategy Development:

  • Formulating Sales plans, commercial budgets and forecasts
  • Responsible for LDC Instant Coffee Sales volume regionally
  • Develop effective commercial tools to identify new market opportunities, reach new accounts and managing relationships with key buyers regionally which includes pricing, negotiation and concluding contracts

Performance Monitoring:

  • Track sales performance against targets, analyzing data to identify areas for improvement.
  • Prepare regular reports on market conditions, competitive activity, and sales performance for senior management.

Support and Internal Processes:

  • Close collaboration with global commercial team to ensure consistency across regions and knowledge sharing.
  • Due to geographical proximity, support global customers’ visits to LDC plants
  • Build close relationship with plant management and develop strong knowledge of the production assets.

Experience 

  • From 7-10 years and above, of similar commercial experience, if not in instant coffee at least in food ingredients, sugar, spices, food flavors, milk, coconut milk etc
  • Strong understand of the market, commercial skills, and client management.

Skills

  • Instant coffee knowledge preferred
  • Ability to think strategically and execute the business plan
  • Customer Management and negotiation skills / contacts within the instant coffee industry 
  • Knowledge of common business software tools (Microsoft office, Power BI…)
  • Strong sense of business acumen
  • Good interpersonal and communication skills
  • Adaptive to change, ability to work under pressure
  • Energy, enthusiasm, self- motivation, assertiveness and emotional intelligence
  • Strong sense of business acumen

Education

  • Bachelor's degree in relevant field or MBA.

Languages:

  • Fluent in English
  • Working knowledge of other Asian languages would be a strong plus

LDC in Vietnam has been certified a 'Great Place To Work', recognizing our focus and responsiveness to build and maintain trust among employees.

We were ranked in relation to criteria such as support for employees to reach our full potential, employee perception of leadership effectiveness, teamwork effectiveness, hospitality, justice, and equity. 

So what makes our workplace a great place to work? We put our people first as our most important asset and greatest strength, engaging, communicating with, and encouraging each other to share ideas, discuss challenges, and ask for what is needed.

Inspiring and engaging our people to make a positive difference for the communities we touch and work in is also key. Our workplaces in Gialai, Ho Chi Minh, Binh Duong, Daklak, Lam Dong, as well as around the world, encourage new ideas for the company's development and growth - but also for support to the communities around our operations. Creating a safe, inclusive work environment where we can reach our full potential, and also give back to our communities, is central to the way we work.

We are proud to achieve the Great Place To Work Certificate which is fostering our inclusive culture based on trust that is the key to LDC's enduring success!

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

  • A workplace culture that embraces diversity and inclusivity
  • Regular events that foster team engagement
  • Access to Training and Development
  • Hybrid work arrangement offered (availability varies by role)
  • Comprehensive insurance coverage and flexible benefits
  • Certified Great Place to Work
Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

In generally, the person holding this position leads our commercial efforts in Asia. With the acquisition of Cacique in Brazil and the inauguration of our Vietnam factory, ILD Coffee Vietnam, LDC is one of the largest soluble coffee producers with an annual capacity up to 50,000 tons of freeze, agglomerated, spray dried instant coffee and coffee extract.

This role will focus on key account development & management, market expansion, and sales strategies to drive significant volumes of soluble coffee in an effective and efficient manner, and, aligned with instant coffee platform strategy and expectations.


Job Description

Work location: 

This job is  available for candidates living either in Vietnam, or Indonesia, or Malaysia or Singapore. The work location can be in office located in any of these countries.

Job responsibilities

Asia Business development & instant coffee marketing strategy:

Key Account Management & Open New Market

  • In line with the global instant coffee strategy, develop and maintain strong relationships with major clients.
  • Strategically manage key accounts to maximize revenue and profitability through tailored solutions and services.
  • Areas to focus: all-in Asia (Vietnam, Malaysia, Indo, Myanmar, Singapore, etc…)

Market Analysis:

  • Market intelligence: hold ownership of research data and gather market information on competition, prices, supply, demand, trends, competitive landscape in Asia region to improve information quality for strategy decisions.
  • Utilize insights to inform product development and marketing strategies.

Sales Strategy Development:

  • Formulating Sales plans, commercial budgets and forecasts
  • Responsible for LDC Instant Coffee Sales volume regionally
  • Develop effective commercial tools to identify new market opportunities, reach new accounts and managing relationships with key buyers regionally which includes pricing, negotiation and concluding contracts

Performance Monitoring:

  • Track sales performance against targets, analyzing data to identify areas for improvement.
  • Prepare regular reports on market conditions, competitive activity, and sales performance for senior management.

Support and Internal Processes:

  • Close collaboration with global commercial team to ensure consistency across regions and knowledge sharing.
  • Due to geographical proximity, support global customers’ visits to LDC plants
  • Build close relationship with plant management and develop strong knowledge of the production assets.

Experience

Experience 

  • From 7-10 years and above, of similar commercial experience, if not in instant coffee at least in food ingredients, sugar, spices, food flavors, milk, coconut milk etc
  • Strong understand of the market, commercial skills, and client management.

Skills

  • Instant coffee knowledge preferred
  • Ability to think strategically and execute the business plan
  • Customer Management and negotiation skills / contacts within the instant coffee industry 
  • Knowledge of common business software tools (Microsoft office, Power BI…)
  • Strong sense of business acumen
  • Good interpersonal and communication skills
  • Adaptive to change, ability to work under pressure
  • Energy, enthusiasm, self- motivation, assertiveness and emotional intelligence
  • Strong sense of business acumen

Education

  • Bachelor's degree in relevant field or MBA.

Languages:

  • Fluent in English
  • Working knowledge of other Asian languages would be a strong plus

Additional Information

LDC in Vietnam has been certified a 'Great Place To Work', recognizing our focus and responsiveness to build and maintain trust among employees.

We were ranked in relation to criteria such as support for employees to reach our full potential, employee perception of leadership effectiveness, teamwork effectiveness, hospitality, justice, and equity. 

So what makes our workplace a great place to work? We put our people first as our most important asset and greatest strength, engaging, communicating with, and encouraging each other to share ideas, discuss challenges, and ask for what is needed.

Inspiring and engaging our people to make a positive difference for the communities we touch and work in is also key. Our workplaces in Gialai, Ho Chi Minh, Binh Duong, Daklak, Lam Dong, as well as around the world, encourage new ideas for the company's development and growth - but also for support to the communities around our operations. Creating a safe, inclusive work environment where we can reach our full potential, and also give back to our communities, is central to the way we work.

We are proud to achieve the Great Place To Work Certificate which is fostering our inclusive culture based on trust that is the key to LDC's enduring success!

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

  • A workplace culture that embraces diversity and inclusivity
  • Regular events that foster team engagement
  • Access to Training and Development
  • Hybrid work arrangement offered (availability varies by role)
  • Comprehensive insurance coverage and flexible benefits
  • Certified Great Place to Work