Service Manager Finance Back Office

Gurgaon, Haryana, India
Job Reference JR0079884
Professional Areas Digital Technology & Analytics
Function Information Technology
Contract Type Permanent
Years of Work Experience 12 - 15
Start date 2024-07-29

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

The Service Manager Finance Back Office oversees and ensures the smooth operation and evolution of our finance-related back-office solutions. Responsibilities include:
• Owning end-to-end finance global DT&A solutions, including solution delivery, innovation, and continuous improvement.
• Aligning with C-level stakeholders, BPOs, or functional/regional heads to ensure synchronization with business priorities.
• Managing communication, socialization, and adoption of plans to meet business outcomes.
• Ensuring programs, projects, and enhancements are on track based on KPIs.
• Overseeing solution design, standardization, and evolution.
• Leading key back-office initiatives and transformations.
Main Accountabilities:
• Manage impeccable end-to-end solution processes.
• Engage business and DT&A organizations effectively.
• Handle financials, including budgeting, contract reviews, and cost negotiations.
• Lead vendor management and establish IT as an inspirational leader.
• Contribute to and lead back-office structural optimizations.
• Enhance project management maturity and ensure timely, transparent reporting.
• Structure processes, governance, and reporting to track the portfolio of changes.
• Maintain and update the portfolio of SAP projects.
• Coordinate and enforce quality controls and phase gatekeeping.
This document is not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. All employees may be
required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify responsibilities to respond
to changing business demands.
Knowledge and Experience:
Education
• Bachelor's or Master's degree in computer science or related field, or equivalent work experience
• Bachelor's or Master's degree in finance
Experience
• 5+ years leadership role in global organization
• 10+ years of IT and IT services management experience
• 5+ years of in-depth financial accounting and budget management.
• Proficiency in various project methodologies (Agile/Scrum/Kanban/Waterfall/Six Sigma).
• Proven leadership in multiple SAP S/4 projects.
Knowledge
• Expertise in Finance, Accounting, Controlling, Treasury, Payment, and Bank processes.
• Familiarity with key financial processes like Hedging in commodities or trading.
• Best practices in project management.
• Knowledge in application landscape and portfolio management.
• Experience with geographically dispersed teams.
Languages:
• Fluent English (oral and written) is essential.
Soft skills:
• Experience in global companies and reporting lines in EMEA and the Americas.
• Strong analytical and critical thinking capabilities.
• A proactive mindset for improvements and innovation.
• Excellent teamwork, communication, and collaboration skills.
,
Business & Technical skills:
• Expertise in SAP S/4 FI/CO.
• Comprehensive knowledge of Issue and Risk Management.
• Proficient project management skills; Project Management certification is a plus.
• Agile and waterfall methodology experience; Agile certification is advantageous.
• Strong financial acumen for managing projects and driving cost optimization.

Additional Information for the job

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

  • A workplace culture that embraces diversity and inclusivity
  • Opportunities for Professional Growth and Development
  • Employee Recognition Program
  • Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions.
  • Certified Great Place to Work
Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.


Job Description

The Service Manager Finance Back Office oversees and ensures the smooth operation and evolution of our finance-related back-office solutions. Responsibilities include:
• Owning end-to-end finance global DT&A solutions, including solution delivery, innovation, and continuous improvement.
• Aligning with C-level stakeholders, BPOs, or functional/regional heads to ensure synchronization with business priorities.
• Managing communication, socialization, and adoption of plans to meet business outcomes.
• Ensuring programs, projects, and enhancements are on track based on KPIs.
• Overseeing solution design, standardization, and evolution.
• Leading key back-office initiatives and transformations.
Main Accountabilities:
• Manage impeccable end-to-end solution processes.
• Engage business and DT&A organizations effectively.
• Handle financials, including budgeting, contract reviews, and cost negotiations.
• Lead vendor management and establish IT as an inspirational leader.
• Contribute to and lead back-office structural optimizations.
• Enhance project management maturity and ensure timely, transparent reporting.
• Structure processes, governance, and reporting to track the portfolio of changes.
• Maintain and update the portfolio of SAP projects.
• Coordinate and enforce quality controls and phase gatekeeping.
This document is not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. All employees may be
required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify responsibilities to respond
to changing business demands.
Knowledge and Experience:
Education
• Bachelor's or Master's degree in computer science or related field, or equivalent work experience
• Bachelor's or Master's degree in finance
Experience
• 5+ years leadership role in global organization
• 10+ years of IT and IT services management experience
• 5+ years of in-depth financial accounting and budget management.
• Proficiency in various project methodologies (Agile/Scrum/Kanban/Waterfall/Six Sigma).
• Proven leadership in multiple SAP S/4 projects.
Knowledge
• Expertise in Finance, Accounting, Controlling, Treasury, Payment, and Bank processes.
• Familiarity with key financial processes like Hedging in commodities or trading.
• Best practices in project management.
• Knowledge in application landscape and portfolio management.
• Experience with geographically dispersed teams.
Languages:
• Fluent English (oral and written) is essential.
Soft skills:
• Experience in global companies and reporting lines in EMEA and the Americas.
• Strong analytical and critical thinking capabilities.
• A proactive mindset for improvements and innovation.
• Excellent teamwork, communication, and collaboration skills.
,
Business & Technical skills:
• Expertise in SAP S/4 FI/CO.
• Comprehensive knowledge of Issue and Risk Management.
• Proficient project management skills; Project Management certification is a plus.
• Agile and waterfall methodology experience; Agile certification is advantageous.
• Strong financial acumen for managing projects and driving cost optimization.


Additional Information

Additional Information for the job

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

  • A workplace culture that embraces diversity and inclusivity
  • Opportunities for Professional Growth and Development
  • Employee Recognition Program
  • Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions.
  • Certified Great Place to Work